Let’s face it! Are you drawing the maximum value from your supermarket POS software?
Is it helping you grow customer loyalty, assisting your marketing efforts, and streamlining your cash flow?
As per relevant stats from Retail Consulting Partners:
In 2020, 52% of North American retailers expressed a wish to enhance their existing POS system. And a total of 41% of retailers prioritized their POS upgrade or replacement.
So, if you are thinking on similar lines but are confused whether or not your POS needs an upgrade, here are –
Do you still have to manually upload your sales, purchase, and transactions data in your accounting software? Or are you constantly switching back & forth on systems with your supermarket data?
If that is the case, you surely need a POS that integrates seamlessly with other supermarket management software.
Retail management has evolved, and so must your supermarket POS software. It must streamline the supermarket data flow for you.
Your supermarket POS must allow integrations with:
Managing a supermarket brings plentiful of accounting responsibilities on your plate.
And your accounting efficiency influences your cash flow, tax management, purchase decisions, profits, etc.
This integration offers hassle-free accounting and a comprehensive look at your growth and finances. With this data, you now have a say in your long-term business decisions.
An ERP software facilitates higher staff productivity, cross-department data flow, enhanced customer relations, etc. But, unless your POS isn’t feeding sufficient data to your ERP, it renders inefficient.
And so, if your existing POS doesn’t integrate with your ERP system, it is time for an upgraded POS.
The average ROI from email marketing is 4200%. That means you can expect $42 worth of sales for every $1 you spend on email marketing.
That’s pure music to a marketer’s ears! So, your supermarket POS software must seamlessly integrate with your choice of email marketing platform. You can streamline customer data, plan promotions, build customer loyalty, and boost repeat sales. What more could you ask for!
If you need to walk around your stockroom every week to note your stocks on a spreadsheet, your POS system is failing you.
Your retail inventory management is synonymous with your supermarket success.
In case you are stacking way too early or way too much, you are blocking your cash flow. What’s worse is that you have not even planned for the inventory expiry schedule. Conversely, if your stacks are empty on a busy shopping weekend, you are losing sales. Empty stacks are also off-putting for your customers, and it fades customer loyalty.
The key takeaway is that your POS must streamline inventory management for you.
If your current POS software isn’t bringing these features to your desk, consider upgrading it.
retention strategy. You can reward your store customers with loyalty points and personalized discounts.
And you can record customer data and purchase history for personalized promotions.
More than 65% of your supermarket business is most likely to come from existing customers. So, if your POS isn’t helping you manage customer loyalty programs, consider upgrading it.
Also Read: Supermarket Management Best Practices
A crucial part of supermarket management is data-backed decision-making. You must know your best-selling products, top-selling stores, inventory damage data, staff productivity, etc.
Is your current POS system offering these business-critical reports? And is it assisting you with data-backed decision-making?
If not, you must consider upgrading to an advanced supermarket POS software.
Some of the key reports that your POS system must generate for you include:
Each of these limitations belittles your in-store shopping experience and overall sales. It is a crucial sign for you to upgrade to a feature-rich supermarket POS software.
Your supermarket POS software remains at the center of your business management.
That said, it needs to be up & running at all times.
Imagine you face a bug or downtime in your software on a busy shopping weekend. Now, you try to connect with your POS provider, but their support team just keeps you waiting.
Here, you can lose thousands of dollars in sales, which will also affect your customer experience.
And so, you need a POS software provider who brings prompt support into the picture.
The provider must be able to arrange efficient call support 24×7 and also on-premise support.
Many providers now offer dedicated account managers for efficient assistance.
Moreover, they should provide enough Help data on their site to refer and resolve common issues. If your current provider isn’t in line with these points, you must switch to a credible POS provider.
Moreover, you would have a limited view of your staff productivity.
It also raises security concerns around access management and inventory management.
Moreover, a significant part of your time goes into manually tracking processes across multiple stores.
It’s better to upgrade to supermarket software that brings forth easy multi-store management.
You must be able to centrally manage data, accesses, promotions, and inventory across stores. Moreover, your system must intuitively scale with the no. of stores and store size.
The step ahead would be to assess your supermarket POS for these 7 signs as discussed above. And you could evaluate how the inefficiencies (if any) are impacting your business & sales.
If you are compromising at the cost of your sales, consider switching to a feature-rich POS. Also, check Ari Supermarket POS Software, and you might have to look no further!