Customer relationship management
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Imagine you’re filling a water tank, and you notice an unwanted hole on its side. Would you keep pouring water or first take care of the […]
March 1, 2021
Clever ways to ask for reviews can affect your retail business in multiple ways. Customers’ online reviews of products and services may affect prospective customers’ purchase […]
January 11, 2021
It is said, “The customer is the king (and the queen),’ and that is the truth. Retailers must abide by this rule and, in particular, always […]
January 4, 2021
Attracting new customers through various Promotions Management tools (customer service) and increasing sales and revenue is great and important for your business. On the other hand, […]
May 11, 2020
Have you ever wondered – even after getting a store at a prime location, spending a lot on marketing, and having people in your store? Why […]
April 2, 2020
In this day and age, consumers are more digitally savvy and increasingly shop online. A report by Temasek and Google says that Singapore’s e-commerce market is […]