The client is a Dubai based Books, Gifts, and Stationary retailer who has been selling through 5 retail stores across Dubai region and online as well.
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May 18, 2022About the Client
Objective
The client wished to deploy a custom Gift POS System, and Bookstore POS System that could help him with international standard financial, inventory, warehousing, manufacturing, and retail modules.
Moreover, they required some crucial features like:
- Scalability: He wanted the software to offer multi-store management for his 5 stores, which meant high scalability.
- Customizable: He wanted to add custom business-specific features to the software
- Secure Integration: The client wanted the new software to offer compatibility with digital payments, loyalty programs, finance data management, Promotions and Gift cards etc.
- Cloud-based & Intuitive: The software required was cloud-based and easy to use with offline capability.
Solutions
Our Software experts and SMEs scrutinized the several requirements of the client and highlighted the limitations in his existing setup.
Based on the requirements, our team advised and implemented a unified Ari set up for the client. This enabled the client to unify his inventory, Purchase, Sales, and stock transfer between the stores, finance, and retail management prudently.
The Key Modules of Ari Setup Included:
- Inventory Management for easier inventory categorization, tracking, and planning purchase orders.
- Loyalty Management for executing loyalty points and membership programs, and growing repeat sales.
- Promotions & Upselling Featurefor allowing the client to make promotions, upsell offers, and combo offers using in-built templates.
- Reporting & Analysis for comprehensive reports like store-wise reports, sales analysis, stock analysis, payments & profit analysis reports, etc.
- Multi-Store Retail for centrally managing promotions, inventory, sales, and use access for multiple stores.
Results
Well Managed Retail Operations
- Well structure and role based secure Retail POS operations brings tighter control and ease of check out process at Retail store.
- Daily sales budget and incentive management possible through real time consolidate sales data at Head office.
- POS modules like loyalty, staff discounts, promotions, gift vouchers, pricing, configurable POS making retail operations wonderful.
- Offline capability helps in smooth operations in times of network outage.
Retail Back Office
- Simplified retail back-office operations bring efficient usage of team efforts.
- Easy and simple processes for item creation, pricing, purchase order, receiving, transfer, physical stock count.
- Easy Stock Auditing an Adjustment.
- Easy to use Barcode print utility provided.
- Intuitive and effective Stock Valuation Inquiry
Customizations
- Custom Dashboard provided for Stock tracking which resulted in easy stock availability check.
- Custom Sales summary dashboard provided for management for quick review of sales numbers across locations.
- Ability to create custom Masters
Administration Cost Savings
- Company has experienced some significant cost savings in terms of postage costs, printing and paper costs. These items combined contributed to huge costs saving.
- Now all their paperwork is generated electronically, there is no longer a need for physical paper invoices, statements or purchase orders.
- Today everything is driven through Business Central to their customers and suppliers.
Client Testimonial
“ARI has helped us to scale our business operation with customized solutions that have enabled greater efficiency with significant cost savings” – Chief Operations officer
