11 Essential features of Pharmacy management system needed in 2022

Any pharmacy requires an intelligent system to organize the pharma supplies and provide a seamless customer experience. Technology is growing with pace in every sector. Pharmacies need to be integrated with a pharmacy management system.

According to Business Wire, the global pharmacy management system(PMS) market is amidst significant growth, thanks to the growing digitization wave. It is expected to reach US$ 13,985.27 Mn in 2027 from US$ 5,724.82 in 2019. The PMS market is estimated to grow with a CAGR of 11.9% from 2019 to 2027.

The best Pharmacy POS accelerates your drug business. The pharmacy management solution can digitize the pharmacy store. It manages the business activities. The software also improves customer satisfaction. It stores data in a centralized system. Pharma owners manage stock and track the products. The solution is an integrated platform to manage workflows. It encourages a healthy work environment. The platform encourages harmony between the team.

Let’s explore more about must-have features in any pharmacy management software you may need for your pharmacy store in 2022:

1. Inventory Management System:

The pharmacy management system performs an audit trial. Moreover, it keeps track of the drug supply. The process also enhances the inventory yield ratio. Pharma owners can make data-driven decisions. Therefore, the software allows users to record stock levels and manage supplies. A unique dashboard controls the centralized Pharmacy Inventory Management. It connects ERP (Enterprise Resource Planning), online stores, and marketplaces.

The management software links warehouses to the inventory system. It also adds products with varying SKU (Stock Keeping Unit) codes. The software involves minimal downtime for stocking inventory. Furthermore, Inventory management implies zero challenges for product availability. Users can add, update, and delete products in bulk. A well-managed stock system avoids gathering an excessive quantity of drugs. Pharmacies can keep records of the accurate measure of medications. It eliminates messy excel sheets. The software provides complete transparency about stock availability.

2. Supply Management:

Integration between wholesalers and pharmacies provides seamless orders. The pharmacy management system sets reorder for medications. Reordering informs about refilling the stock. Pharmacy POS also determines the product performance. For reordering, the system offers schemes and discounts.

Pharmacists can also stay notified and organized using a supply management system. At a time, the stock reaches the lowest level.

The system allows reordering the product. Thus, it impacts profit margins and varies with the patient population.

The system maintains automated demand and supply records for inventories. It is a strategic approach for better performance. The system determines resource sustainability. The pharmacist acquires the prescriptions. They later review it for suitable dosages. Hence, it is a unified platform for delivery, clinical procedures, and drug refills.

3. Real-time Synchronization – A key for any Pharmacy Management System

An ideal pharmacy management system avoids technical glitches. It also avoids system crashes. Software for retail pharmacies must synchronize real-time information such as pricing updates and auto-program updates. The software encourages real-time interaction. Healthcare providers communicate to improve business performance.

The functionality also enables them to serve and monitor patients. Besides, the real-time inventory update enables report generation. The overdue data may lead to billing errors or incorrect data. Additionally, Pharma staff can fill out insurance forms and tally insurance companies. The software also provides real-time information for cost, sales, and profits.

4. E-prescription:

The pharmacy management system offers electronic prescriptions. They are generated using EHR (Electronic Health Record). E-prescriptions are user-friendly and eliminate paperwork. Additionally, they avoid confusion between patients and the pharma owners. E-prescription eliminates any errors while dispensing the medicines. It also allows pharmacies to manage medication stock.

The E-prescription process makes pharmacy operations even more data-driven. The feature also retrieves data with a single click. The e-prescriptions are shared through SMS or emails. Besides, it provides real-time data by tracking a patient’s medical history. It manages multiple stores at a time. The system enhances team productivity and patient engagement. It is also cost-effective and provides hassle-free operations for pharmacies. Functions effectively for small and medium-sized pharmacies having less staff than before.

5. SMS & Notifications:

The pharmacy management system tracks expiry dates for all medications. The system also automatically alerts the pharmacist about the expiration date. Instantly sends the notification when immediate medicine is needed. Patients receive the SMS after purchasing the next dosage. The features enhance patients’ safety. Moreover, it sends alerts about low inventory and restocking.

Vendors also receive delivery notifications for sales strategies. Regular

updates provide pharmacists to interact with the patients. Push notifications and automated alerts improve customer satisfaction. Pharmacists are also informed if the patients demand a refill. Moreover, the attribute streamlines communication and enhances patient engagement. It also informs about inconsistencies in the patient’s record. Thus, the triggers could be adherence reminders or performance alerts.

Whether you are a retail pharmacy store or an optical store, most of the business functions and requirements are almost similar. However, it would be best if you use different POS software for different businesses as every business requirement is different. For example, if you are an optical store owner, then you must go with Optical Software. Similarly, for pharmacy, you must use a pharmacy management system. Get to know more with 10 Best Ways to Increase Sales for Sustained Business Growth with Optical Software.

6. Reports & Analytics:

The pharmacy management system generates reports to check the wholesales performance. Reporting & analytics prepare for the pre-requirement of drugs. It also automatically manages the inventory. The feature calculates the number of needed medications. The reporting system enhances sales and ROI (Return of Investment). Moreover, it provides a full report of the pharma business activities.

Furthermore, the reporting feature prepares classified sales reports. They are also arranged category-wise and product-wise. The management system creates customized reports for marketing purposes. Thus, critical insights lead to decision-making. The data is also essential for monitoring & audits.

The system manages patients’ information and drug supply chains. Besides, Revenue reports improve sales and purchases. Reporting also helps to remain compliant and check anomalies in the system. The feature determines performance metrics and builds a budgeting roadmap. Hence, it enables to obtain insights and detect suspicious patterns.

7. Centralized Database:

Data is a crucial element of the pharma business. Furthermore, a centralized database holds the patient’s data at a centralized location. The pharmacy management system provides easy data retrieval. It also manages transactional records. The system eliminates data loss. Additionally, it stores data about drugs and medications. Thus, the setup provides information on drug availability.

A centralized database also enhances the patient’s convenience for secure data access. The system simplifies the data search. The dynamic system minimizes the workforce. Besides, the centralized system enables drug report generation.

The system empowers businesses to operate smoothly. Moreover, it provides complete visibility of inventory and sales with real-time data analysis. The system boosts decision-making to maintain medical records. The centralized database feature also works well for organizations, even those with small databases. It works as a communication device among pharma staff.

8. Feature of Restore & Backup System of a Pharmacy Management System:

What happens when the data is lost suddenly? The business operations may stop abruptly. Data such as patient records and inventory is always at risk. A restore and backup system avoids unnecessary data loss. This system eliminates technical errors while retrieving data quickly.

The pharmacy management system provides automatic backup schedules. Data-backup is done regularly. Additionally, a Data restoration service safely secures the data. It also avoids interruptions in

business functioning. The pharmacy management system offers a growth opportunity. An ideal system also possesses zero size limitations for data backup. Hence, the alert system informs about successful backup completion.

9. Customer Management System:

Customers are at the core of any system designed for businesses. Pharmacy management systems must have an automated solution to manage patients. CMS also keeps a record of the patient’s data. Furthermore, it is a dynamic solution that adds new customers. Well-organized CMS holds customer responses and feedback. Hence, Pharmacists develop pharmacy business strategies to manage customer requirements.

A customer management system is a robust solution for small and medium-sized pharmacies. It possesses an attractive, user-friendly interface. The system also leads to easy navigation. After every update, it automatically refreshes the patient’s list. Moreover, it allows pharmacists to provide information at their fingertips. The system manages multiple patient profiles. Hence, it is reliable for patient therapy management.

10. Integration with Third-party Software:

Integration with third-party software manages back-office operations. Enables efficient data flows for prescription and inventory data. US pharmacists integrate with prescription drug monitoring programs. EHR/EMR integration to access patient records. E-prescribing software integration to control medical receipts.

POS (Point of Sale) integration enables record transactions and inventory management. IVR (Interactive Voice Response) (Interactive Voice Response) integration improves patients’ interaction with pharmacy staff. The pharmacy management system combines with DHL for order management.

The system also sends delivery messages or alerts. The third-party software improves visibility and clarity. They manage account receivables and insurance claims. The solutions optimize pharma stores for effective services. Allow easy deployment in an IT environment. Need minimal time for claims management.

11. Regulatory & Compliance of Pharmacy Management System:

The compliance regulations cover each dimension of pharma practice. POS solutions address compliance for drug ordering and e-prescription.

US and EU regulators use advanced technologies to standardize the dispense of medication. The federal law Drug Supply Chain Security Act (DSCSA) protects against the dispensing of fake prescribed medications. In the EU, various drug suppliers ensure drug authenticity using a ‘point-of-dispense’ verification system. NAPRA is an association that governs pharmacies across Canada.

Pharmacies in various regions encourage effective policies to evaluate refill demand. Therefore, The pharmacy management system adopts security measures to stay updated with the latest compliance needs.

Conclusion:

An integrated environment allows us to perform duties coherently. The pharmacy management system renders information for patient care. It also stores data about document management and billing. Moreover, all the business operations are managed with ease. An enhanced bottom line is an outcome of flexible software. Additionally, Pharmacy Management Software leads to the effective distribution of pharmaceutical products. Pharma owners can use this solution to modernize their medical stores with minimum technical knowledge.

ARI provides state-of-the-art pharmacy management solutions to manage all of your pharmacy needs like Inventory Management Software, POS system, and Customer Reward Program.