Privacy Policy | Ari

Privacy Policy

Privacy Policy

General

Our practice as regards to the use of your Personal Information is as set forth below in this Privacy Policy Statement. As a condition to use Ari, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. In the event of a material change, we shall notify you via email or by means of a prominent notice on our website.

Please direct all your inquiries pertaining to this Privacy Policy Statement or the service to us at the contact information below.

Mailing Address: Web Masters Technologies Pte. Ltd., 140 Paya Lebar Road, #08-06 AZ @ Paya Lebar, Singapore – 409015. We can also be reached via info@arirms.com.

Children's Online Privacy Protection

Ari does not knowingly collect Personal Information from users who are under 13 years of age.

Free Trial

Since we understand that you may wish not to disclose your Personal Information for trying out our software, we provide you the option of a Free Trial. The contents created by you using the Free Trial will be accessible only to you. However, we periodically remove the user content so created on Free Trial Accounts. Hence we specifically request you not to store your personal and sensitive information, files and documents while using the Free Trial as you might lose them if you do not buy our services.

Personal Information

During the Registration Process for creating a user account, we request for your name, email address and phone number. Your name, email address and phone number will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement. When you elect to sign up for a user account, you also have the option to create the user account using any of the trusted third-party user authentication services integrated with Ari. In doing so, no Personal Information within your third-party email accounts is transferred to your user account without your explicit consent.

Ari will have access to third-party personal information provided by you as part of using Ari Services. This information may include third-party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to Ari and solely as part and parcel of your use of Ari Services. We do not share this third-party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver this one-time email.

We post user testimonials on our website. These testimonials may include names and we acquire permission from our users prior to posting these on our website. Ari is not responsible for the Personal Information users elect to post within their testimonials.

Usage Details

Your usage details including but not limited to usage details like time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience in Ari and to help us provide you the best possible service.

Contents of your User Account

We store and maintain the required master and transaction data and other data stored in your user account at third-party data centre. In order to prevent loss of data due to errors or system failures, we may also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to third parties except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services.

Financial Information

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the Credit Card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Policy Statement.

Visitor Details

We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.

Cookies

We use temporary and permanent cookies to enhance your experience of using Ari. Temporary cookies will be removed from your computer each time you close your browser. If you have turned cookies off, you may have trouble accessing our software. We may from time to time employ the use of pixel tags on the website and in emails. Pixel tags such as web beacons are 1x1 images that are embedded onto a web page to document traffic and for website analytics without collecting any Personal Information.

We may from time to time employ the services of a third-party agent to analyze statistical and aggregate data about our website content and user base. This aggregated information is not personally identifiable and is employed in improving website functionality and offerings. To this end, these third parties may employ the use of cookies and, or pixel tags in providing their services. While these third-party cookies are not tied to your Personal Information, Ari does not have access to these cookies nor are we responsible for them.

Links from our website

Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.

With whom we share Information

We may need to disclose Personal Information to our affiliates, service providers and business partners solely for the purpose of providing Services to you. In such cases, Ari will also ensure that such affiliates, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share or disclose your Personal Information to any person outside Ari for any purpose that is not directly connected with providing Services to you. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by Ari in our sole and absolute discretion for protecting the safety of our users, employees, or the general public.

How secure is your Information

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Services to you and are bound by confidentiality obligations.

Your Choice in Information Use

You will be required to register for our Services by providing Personal Information. If you choose not to provide your Personal Information, we will be unable to provide you our Services. We also provide you with the option of opting out from receiving mail from us; however, you will not be able to receive email notifications of new services, releases, upcoming events and changes to the Privacy Policy Statement should you decide to opt-out of receiving all messages from Ari. In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy Statement, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. You may opt out of receiving newsletters and other secondary messages from Ari by selecting the 'unsubscribe' function present in every message we send.

Accessing, Updating and Removing Personal Information

We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting Ari Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.

Investigation of Illegal Activity

We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of our Services.

Enforcement of Privacy Policy

We make every effort, including periodic reviews, to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing our Services, kindly contact Ari Customer Support Services at support@arirms.com . We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard if needed.

Notification of Changes

We may modify the Terms upon 30 days of notice to you at any time. You will be provided notice of any such modification by electronic mail or by publishing the changes on our website i.e. www.arirms.com. You may terminate your use of the Services if the Terms are modified in a manner that substantially affects your rights in connection with use of the Services. Your continued use of the Service after notice of any change to the Terms will be deemed to be your agreement to the amended Terms.

Blogs and Forums

We may provide the capacity for users to post information in blogs and forums for sharing information in a public space on our website. This information is publicly available to all users of these forums and visitors to Ari. We require registration to publish information, but given the public nature of both platforms, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums as Ari is not responsible for the Personal Information users elect to disclose.

Ari also supports third party widgets on our website that allow users to share articles and other information on different platforms. These widgets do not collect or store any Personal Information from users on our website and simply act as a bridge for your convenience in sharing information.

Call log

To provide better service to customers for which they have engaged Ari, we may log the user's call log information, the main purpose being better experience to customers and serving them on priority.

End of Privacy Policy

If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at info@arirms.com . We shall respond to all inquiries within 30 days of receipt upon ascertaining your identity.