Managing a retail store is a task full of challenges; retailers must make every effort to run it successfully and smoothly. Retailers must be adept at handling customers in the store, recruiting the best staff members, sourcing products from wholesalers, managing the costs and expenses, and taking strategic decisions for growth. If done correctly and timely, all these will lead to smooth operations of a store, resulting in a constant flow of cash into the retailer’s pockets.
However, retail store owners, managers, and staff members must follow a few good habits to ensure that they are on track. These habits pertain to the opening and closing of the retail store at the beginning and end of the working hours, respectively. If everyone follows these daily habits diligently and consistently, it will lead to a more profitable and stronger business in the long run.
The daily opening checklist includes the following:
1. In the morning, the individual opening the store must conduct a security inspection daily to check if anything went wrong during the closed hours. Such an inspection includes:
2. Before opening the doors to the public, the manager must get the store cleaned and made presentable. For this,
3. The store manager must check the store merchandise once daily to check if all the displays are in order, the shelves are placed correctly, and the numbers of products are correct as per the requirement. For this, the manager must:
4. The store manager must turn on all the electronic appliances, Point of Sale, and check if they are working appropriately and are charged.
5. The manager must check the cash registers to see if money is available in all denominations to facilitate the change required to give to customers. Furthermore, the manager must count the cash once at the start of the day and note it down to avoid any calculation errors at the end of the day.
6. Have a small meeting with all the staff members to:
After all of this is done, the manager must open the doors to let the public in and put on big smiles for a busy day ahead.
At the beginning of the day, the cashier must:
The daily closing checklist includes the following:
There must be two or more team members present when the opening and closing checklist is being conducted and while opening and closing the doors to be doubly sure of the store’s security. These guidelines will help retailers ensure that their store is safe and secure, operations are running smoothly, and customers have a good experience of shopping with them.